INFORM will deliver their market-proven Syncrotess YMS to ten Austrian Post sites enabling them to digitalize and optimize their yard operations driving down costs and increasing productivity.

Markus Sekula, Austrian Post Project Manager at INFORM’s Terminal & Distribution Center Logistics Division, added, “In addition to delivering our proven YMS, we have started adding new features, following the customer’s clear, future vision of digitized yard operations to further enrich the solution for Austrian Post.”

New features that have or will be added to the solution include a new mobile application for gate and driver operations, the implementation of time slot management (appointment system), and a rules engine adding another level of decision-making support within the system to only name a few.

Dr. Eva Savelberg, Senior Vice President at INFORM’s Terminal & Distribution Center Logistics Division, commented, “It is exciting to see our YMS selected by another national post and parcel operator building on the success we’ve fostered with both Swiss Post and DHL Parcel UK.”

Savelsberg continued, “Many YMS solutions are generic, while ours has very specialized features for post and parcel operators, allowing them to drive strong ROI in an even shorter period of time when compared to general YMS solutions.”

In preparation for Austrian Post’s YETI project, they were looking for a new proven solution for the management of their logistics center yards. After working with a university of applied sciences that conducted a deep YMS market research study, they launched a tender with their specific requirements, including recording of movements with the yard, digital mapping of resources to drive operational transparency, a single solution for use across their operational areas, and a solution that could be adjusted to meet their unique processes.

Andreas Brenner, YETI Project Manager at Austrian Post, commented, “INFORM was ultimately selected because of the combination of their team’s rich experience and their YMS being a proven solution already in use with other national post and parcel operators.” INFORM commenced the project in March 2022 and successfully delivered the pilot site in May 2022. In September 2022, the first new feature was delivered, completely modernizing the way gate operators engage with the system via mobile devices instead of a more traditional PC user interface.

INFORM is the market leader in AI and optimization software to facilitate improved decision-making. Based in Aachen, Germany, the company has been in the optimization business for 50 years and serves a wide span of logistics industries, including post and parcel and distribution center operations with an AI-empowered Yard Management System (YMS) for digitalizing, optimizing, and automating yard operations.

About Inform GmbH
Digital Decision Making based on Artificial Intelligence (AI) and Operations Research, including Machine Learning and Fuzzy Logic, empowers state-of-the-art management. Integrating with corporate IT, it renders business operations more profitable, reliable, and agile.

At INFORM, more than 950 business analysts, data scientists, and software engineers support over 1,000 customers worldwide. Software solutions optimize Airline and Airport Operations, Fraud Prevention and  AML, IBP, Inventory and Supply Chain Management, Logistics, Production Scheduling, Transportation, and Workforce Management.

About Austrian Post
With annual sales of approximately € 2.5 billion and more than 27,000 employees, Austrian Post is the country’s leading logistics and postal service provider. One of the company’s main business areas is the delivery of letters, advertising mail, print media and parcels. With more than 1,700 branches, the branch network of Austrian Post is one of the largest private customer networks in the country, offering products and services in the areas of postal services, telecommunications and financial services through bank99. Austrian Post is active in a total of eleven international logistics markets through its subsidiaries.

As the country’s largest logistics company, Austrian Post considers it its responsibility to contribute to climate and environmental protection by focusing on sustainability. Since 2011, Austrian Post has been delivering all mail items in Austria in a CO2-neutral manner; by 2030, delivery will even be completely CO2-free and purely with e-vehicles or alternative drives.